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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alan De leon

December 23, 2025

5  out of  5
rating by Alan De leon
"Enjoyed getting help from Vanessa! She is very personable (made the experience nice) and professional at the same time. I was in need of auto insurance and she answered all of my questions graciously and went through different options with clear and easy explanations. Thanks again for your help!"
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April Alexander

December 12, 2025

5  out of  5
rating by April Alexander
"I called because my insurance ID card for the next billing cycle was not available on the app. Yaritza not only sent the documents that I needed, she also walked me through the SF app and shared how to add a widget to my Samsung Galaxy phone. And all this while our call kept dropping. She was very patient, helpful and friendly."
We responded:
"Hi April, Thank you for sharing your experience! We're so glad Yaritza could assist you with your insurance documents and guide you through the app setup, even with the call interruptions. Her patience and dedication truly shine through. We appreciate your feedback and look forward to continuing to support you!"
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Maris Goddes

December 5, 2025

5  out of  5
rating by Maris Goddes
"Five star Experience. Super nice super sweet. Yaritza Provide provided amazing service. And she also told me about other benefits that I didn’t know I could qualify for. So super happy about that. So all in all you can tell, I had a pretty good time talking to her."
We responded:
"Maris, thank you so much for the amazing review! We're thrilled to hear Yaritza took great care of you and helped uncover benefits you know you didn't qualify for. We truly appreciate you choosing our office and we're always here if you need anything! "
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J R

December 5, 2025

5  out of  5
rating by J R
"She was really nice and helped me with what I needed with no hassle."
We responded:
"Thank you for the five star review and feedback. We're happy to hear our team was nice and helped in a hassle free way!"
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Braveheart F.C

November 26, 2025

5  out of  5
rating by Braveheart F.C
"Yaritza was really polite and helpful."
We responded:
"Thank you for the five-star review! Extremely thrilled to hear Yaritza was polite and helpful. We'll make sure to pass along the feedback to her. "
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Christy Crowell

November 20, 2025

5  out of  5
rating by Christy Crowell
"Yaritza. Great representative, nice and friendly got straight to the point got me everything I needed."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Yaritza provided you with friendly and efficient service. We'll be sure to share your feedback with her. If you need anything else, we're here to help!"
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Chris Kelly

November 19, 2025

5  out of  5
rating by Chris Kelly
"She was awesome! Very helpful and made it a very easy and enjoyable process"
We responded:
"Thank you Chris for the five-star review! We appreciate the opportunity to serve you! "
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angela Vasquez

November 11, 2025

5  out of  5
rating by angela Vasquez
"Awesome job n very informative"
We responded:
"Hi Angela, Thank you for the five-star review. We appreciate the opportunity to serve your insurance needs! "
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purna bro

November 5, 2025

5  out of  5
rating by purna bro
"Thanks for ur help!"
We responded:
"Hi Purna! Thank you for the five-star review! We appreciate your business! "
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Mary Jenn Lagarde

October 22, 2025

5  out of  5
rating by Mary Jenn Lagarde
"I’ve been a statefarm customer since 2020 and I’m pleased with the service. This morning Yaritza explained to me all my coverage and the best rate for my needs. Lexi also has provided excellent assistance over the years. Kudos to the team. 👍 I would recommend the service."
We responded:
"Hi Mary Jenn, Thank you graciously for the feedback about Lexi and the five star review! Lexi and my team will continue to work hard and do our best to explain coverages and make sure you are comfortable with your options. We appreciate the opportunity to serve you! "
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Nathan Coats

October 17, 2025

5  out of  5
rating by Nathan Coats
"Allison was awesome!! She took care of exactly what I needed and took personal interest in me!! Thanks Aron!!!"
We responded:
"Thank you for the wonderful review. We're thrilled to hear Allison was awesome and took personal interest in you. We appreciate the opportunity to serve you! "
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bishal shahi

October 15, 2025

5  out of  5
rating by bishal shahi
"I just want to take a moment to appreciate Yaritza — she’s absolutely amazing! 🙌 I was feeling a bit nervous about calling for my car insurance, but she helped me through everything so kindly and clearly. She stayed patient, explained all the details, and made the whole process super easy and comfortable for me. Highly recommend her if you ever need assistance — she’s professional, kind, and just great at what she does"
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Matt McGivney

September 29, 2025

5  out of  5
rating by Matt McGivney
"They were phenomenal with helping me set up renters insurance. It was easy, efficient, and they worked with me to get it done fast!"
We responded:
"Thank you Matt for your recommendation! We appreciate the opportunity to serve you! "
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Gary Insignares

September 16, 2025

5  out of  5
rating by Gary Insignares
"Yaritza la representante que me atendió, es una persona muy profesional y me dio una atencion de primera, muy EXCELENTE."
We responded:
"¡Muchas gracias por tus amables palabras! Nos alegra saber que Yaritza te brindó una atención profesional y de primera. Valoramos mucho tu opinión y esperamos seguir ofreciéndote un servicio EXCELENTE. ¡Gracias por elegirnos!"
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P G

September 12, 2025

5  out of  5
rating by P G
"Update : I had the pleasure of talking to Yari today. We added our teenage daughter to our policy. Yes, not the most exciting thing to do :) But Yari was very patient and she explained everything to us. She’s super courteous and she got us the best possible rate for our policy for our new driver. Thank you thank you Yari!!! We appreciate your help I will add that we have been this agency's customer for years and they have always given us the best rates available out there!!! Mr Gloria"
We responded:
"Update: Thank you Paul for taking a moment to leave us your feedback and comments regarding Yaritza. She does an amazing job with our customers and we are sincerely appreciative of you and your business. Thank you for the years of loyalty and I hope we can continue to exceed your expectations. Hi Paul, Thank you for taking time to leave us your detailed feedback about your experience with my agency. I am beyond thrilled we were able to help you with your auto and home insurance. I’m also grateful to know that my team member Mason was such a tremendous help. We sincerely appreciate you and your business. Thank you!"
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Yesi R

September 8, 2025

5  out of  5
rating by Yesi R
"Vanessa is very trustworthy and provides excellent service. She always takes the initiative and looks for the best rates."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Vanessa's trustworthiness and dedication to finding the best rates made a positive impact. We appreciate your feedback and look forward to continuing to provide you with excellent service!"
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Amanda Acosta

August 29, 2025

5  out of  5
rating by Amanda Acosta
"I believe my reps name was Yatty? I probably butchered that, but she was Very helpful and very sweet! Made my transaction a breeze! I look forward to working with her more in the future!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Yaritza's helpfulness and warmth made your transaction smooth and enjoyable. She’ll be delighted to know she made such a positive impact. We’re excited to continue working with you and providing the great service you deserve!"
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EVANS JOHN

August 26, 2025

1  out of  5
rating by EVANS JOHN
"Unless insurance. My things where stolen out of my vehicle over w month ago and still have not received reimbursement for things I had to replace. Spent over a hour on the phone and hours doing leg work trying to satisfy their wants to no results. Unacceptable. Do not believe the good reviews! They are fake. Take your business elsewhere."
We responded:
"Hi Evans, we’re truly sorry to hear about your frustration with the claims process. We understand how stressful it can be to deal with a theft and then face delays in reimbursement. While our agency does everything possible to assist and advocate for our customers, claim decisions and timelines are ultimately handled by the insurance company’s claims department. That said, we never want you to feel unsupported — please reach out to us directly at [512-837-8818] so we can help review the status of your claim and connect you with the right team members to move this forward. Also, regarding your comment about “fake reviews” — we can assure you that our 500+ reviews are from real customers we’ve been proud to serve over the years. We value transparency and take both positive and negative feedback seriously, which is why we wanted to respond to you here. Thank you for sharing your experience, and we’d love the chance to work with you directly to help resolve this situation. "
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Caleb Paatey

August 25, 2025

5  out of  5
rating by Caleb Paatey
"Kody was fantastic. She made the whole process smooth, clear, and genuinely supportive. I felt well taken care of from start to finish. Grateful for her help."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kody provided such a smooth and supportive experience for you. It's always our goal to make every step clear and comforting, and your gratitude truly means a lot to us. We'll be sure to share your wonderful feedback with Kody!"
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Wasim Khan

August 21, 2025

5  out of  5
rating by Wasim Khan
"I had such a great experience with Vanessa. She went above and beyond to help me find the best car insurance that fits my budget. She explained everything clearly, answered all my questions with patience, and made the whole process quick and stress-free. Thanks to her help, I was able to get reliable coverage at a very affordable price. I really appreciate her professionalism, kindness, and dedication. I highly recommend them!"
We responded:
"Thank you so much for sharing your wonderful experience! We're thrilled to hear that Vanessa went the extra mile to find the perfect car insurance for you, making the process smooth and stress-free. Her dedication to clear communication and genuine care truly sets her apart. Your kind words mean a lot to us, and we're grateful for your recommendation. We're here anytime you need us!"
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Danielle Alvarado

August 16, 2025

5  out of  5
rating by Danielle Alvarado
"Yaritza was super kind and friendly. She made sure to answer all my questions. And delivered exceptional customer service."
We responded:
"Thank you for sharing your wonderful experience! We're so glad Yaritza was able to provide friendly, attentive support and answer all your questions thoroughly. Delivering exceptional customer service is our top priority, and your feedback motivates our team to keep up the great work. If you ever need assistance again, don’t hesitate to reach out—we’re here to help!"
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Michael Turner

August 15, 2025

5  out of  5
rating by Michael Turner
"Great experience, fast and easy! Love it!"
We responded:
"Thanks so much for the awesome review! We’re really happy to hear everything went fast and easy for you—that’s exactly what we aim for. Your kind words mean a lot to us, and we can’t wait to help you again whenever you need. Appreciate you taking the time to share!"
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Alexandria Crumley

August 5, 2025

5  out of  5
rating by Alexandria Crumley
"Kody was so amazing! She made the whole process pain free!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Kody made the process pain-free and provided you with amazing service. We'll be sure to pass along your kind words to her!"
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Alex Daniel

July 30, 2025

5  out of  5
rating by Alex Daniel
"Yaritza is informative, helpful, and a pleasure to do business with. Thank you for all of your assistance!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Yaritza provided informative and helpful service. We’ll be sure to share your kind words with her. If you ever need assistance again, please don’t hesitate to reach out!"
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Luke Salr

July 25, 2025

5  out of  5
rating by Luke Salr
"Very friendly, descriptive, patient, and was able to get me a good deal on what I needed."
We responded:
"Thank you so much for your fantastic 5-star review! We're thrilled to hear that our friendly and patient approach helped you find exactly what you needed at a great deal. Providing clear, detailed guidance and excellent customer service is our top priority. We look forward to assisting you again with any future needs—your satisfaction is what drives us!"