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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeht Eastcrow

April 9, 2026

5  out of  5
rating by Jeht Eastcrow
"Allison and Dana are always great to talk with when dealing with our policy. Problem always get worked out. They are always pushing to make sure you as a customer are happy with the results. Most of the time it was something I had done. Great Agents Thank you!"
We responded:
"Thank you so much for the 5-star review! We’re glad to hear Allison and Dana have been great to work with and that they’re always able to help get any issues sorted out. We truly appreciate you recognizing their commitment to making sure you’re happy with the outcome. Thanks again for your trust—we’re always here whenever you need us!"
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benny harmon

April 9, 2026

5  out of  5
rating by benny harmon
"Very friendly and helpful a pleasant experience 5 star service for the most pleasant experience"
We responded:
"Thank you Benny for leaving your thoughts and the five-star review! We will do our best to continue to exceed your expectations! "
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ItsRenaay

April 3, 2026

5  out of  5
rating by ItsRenaay
"The customer service from representative Yari ☺️ was outstanding. I was about to cancel my policy due to an issue, but the representative convinced me to stay with the company and went above and beyond to ensure I wasn't overcharged on my new insurance price. This is the lowest quote I've ever received. I was very pleased with the call and glad I received exceptional service."
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Maria Cano

April 2, 2026

5  out of  5
rating by Maria Cano
"Yari was really nice to me and my dad for getting a reasonable price for my car insurance."
We responded:
"Thank you Maria for the kinds words. I'm so happy we were able to get you a reasonable price on your auto insurance. We'll pass along your feedback to Yari. We appreciate your business! "
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Erica Chavis

April 2, 2026

5  out of  5
rating by Erica Chavis
"I spoke with Yeti regarding my payment, and difficulties I had logging into the app. She was extremely patient, knowledgeable, and nice as she walked me through each step. I was able to set up my account successfully via the State Farm app, & pay my current balance."
We responded:
"Thank you, Erica, for your kind review. We are so glad Yari was able to help you with your payment and get you successfully set up in the State Farm app. At Robert Ndegwa State Farm, we are committed to providing patient, knowledgeable, and friendly service to help our customers with their insurance needs, billing questions, and account access. We truly appreciate you choosing our office for your property insurance and look forward to being here whenever you need us."
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Nao Atsumi

March 27, 2026

5  out of  5
rating by Nao Atsumi
"Smooth transaction, friendly, and very professional. Overall great service. Will work with you if you have detailed question."
We responded:
"Thank you, Nao, for your thoughtful review. We are so glad you had a smooth experience with our team and felt well taken care of throughout the process. Providing friendly, professional customer service and taking time to answer detailed questions is very important to us. Whether someone needs help with general liability insurance, auto insurance, or car insurance, we are always here to help. We truly appreciate your support."
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Jerry Llewellyn

March 27, 2026

5  out of  5
rating by Jerry Llewellyn
"I was very happy with the support I got from Yari today. She was very pleasant, did her best for me and made it work. Congratulations on being a well managed business to have quality people like her aboard."
We responded:
"Thank you so much for your kind words. We’re glad to hear Yari provided such pleasant, helpful support and worked hard to get things taken care of for you. We truly appreciate your trust in our office, and we’ll be sure to share your feedback with her and the team."
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Raudel Rodriguez

March 25, 2026

5  out of  5
rating by Raudel Rodriguez
"Muy Buena atención y gran Comunicación .Es una excelente Profesional. GRACIAS"
We responded:
"¡Muchísimas gracias por su reseña! Nos alegra saber que recibió muy buena atención y comunicación. Agradecemos su confianza y es un gusto poder ayudarle. ¡Aquí estamos para lo que necesite!"
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Britany Molina

March 20, 2026

5  out of  5
rating by Britany Molina
"Anahí was who helped me out, she was kind listened and efficient! A great experience for car insurance and I would definitely recommend."
We responded:
"Thank you for taking the time to share your experience. We’re glad Anahí was able to help—she’s committed to being kind, attentive, and efficient, and it’s great to hear that came through. We appreciate your recommendation and look forward to helping you again with your car insurance needs."
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Jesús Sánchez

March 14, 2026

5  out of  5
rating by Jesús Sánchez
"Yaritza es muy a Mable y atenta siempre ase lo posible para resolver cada pregunta y cada problema, a si que muchas gracias por tu gradisima ayuda que siempre medas!!!"
We responded:
"¡Muchísimas gracias por tus palabras! Me alegra saber que pude ayudarte y que te sentiste bien atendida. Estoy para servirte siempre que lo necesites."
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Cherie Kruse

March 10, 2026

5  out of  5
rating by Cherie Kruse
"Yuri was so wonderful and pleasant to work with this morning. They're always so caring concerning about all of our needs."
We responded:
"Thank you so much for your kind review. We’re really glad to hear Yari was wonderful and pleasant to work with this morning and that you felt cared for. We’ll be sure to share your feedback with Yari and our team—we truly appreciate you!"
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Valeriya Chulyukina

February 23, 2026

5  out of  5
rating by Valeriya Chulyukina
"Yari was so patient with me and helped me to quickly reinstate my policy!"
We responded:
"Thank you for the kind and thoughtful review! I'm so glad Yari was patient and able to help you reinstate your policy. I will be sure to share your feedback with Yari and our team. We appreciate you! "
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Toby Grace

February 14, 2026

1  out of  5
rating by Toby Grace
"I was rear-ended by one of his clients. I called to file a claim, and they weren’t willing to help me. I called the main number at State Farm and filed a claim. They also did not call me back"
We responded:
"Hello Toby, we are an agent's office. We only handle claims for our existing clients. We do not file or handle claims for non-policyholders. You are not a customer of our office, so we cannot access your information or manage your claim. You must work directly with State Farm Claims. Contact them at 1-800-STATE-FARM (1-800-782-8332) and reference your claim number for status and adjuster assignment."
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Ess Aytch

February 10, 2026

5  out of  5
rating by Ess Aytch
"I would like to commend Robert Ndegwa for his outstanding professionalism and dedication. As a State Farm customer from New Jersey, I appreciate how Robert went above and beyond to assist me with my claim, particularly when my own agent was unable to provide the necessary support. 100000% will become an Ndegwa State Farm customer if I ever move to Texas!"
We responded:
"Thank you so much for your incredibly kind words, Ess! It was my absolute pleasure to assist you with your claim. I know how frustrating it can be when you're not getting the support you need, especially when times are stressful. Serving customers like you - even across the country, reminds me why I love what I do. I hope things continue to go smoothly for you in New Jersey but if you ever make the move to Texas, we'll be here to welcome you as a customer! Thank you again for taking a moment to share your experience. "
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Kimblery Saulsberry

January 26, 2026

5  out of  5
rating by Kimblery Saulsberry
"It's quick and easy to pay your bills r talk to a live agent awesome"
We responded:
"Thank you Kimblery for the five star review and vote of confidence! We'll continue to work to make things easy for you and our customers. We appreciate your business!"
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Joel Holliman

January 7, 2026

5  out of  5
rating by Joel Holliman
"Yari was great! She helped me with my policy and even refunded me for a late fee which I unfortunately incurred due to cancelling a credit card. Super helpful!"
We responded:
"Thank you for your review! We’re so glad to hear Yari was able to help with your policy and take care of the late fee refund. We appreciate you choosing us, and we’re here anytime you need assistance."
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Titan Sky

January 7, 2026

5  out of  5
rating by Titan Sky
"Yari was more than pleasant, she was superb. Her patience and understanding of me being a new claimant was beyond great. She took the time to explain everything in detail to where I understood and in clarity. I'd recommend her service to anyone"
We responded:
"Thank you so much for your kind words. We’re thrilled to hear Yari provided such patient, clear, and thorough support—especially as you navigated the process as a new claimant. We’ll be sure to share your feedback with her, and we truly appreciate your recommendation."
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Pau

January 2, 2026

5  out of  5
rating by Pau
"Very informative and helpful!"
We responded:
"Thank you for the five-star review! "
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Alan De leon

December 23, 2025

5  out of  5
rating by Alan De leon
"Enjoyed getting help from Vanessa! She is very personable (made the experience nice) and professional at the same time. I was in need of auto insurance and she answered all of my questions graciously and went through different options with clear and easy explanations. Thanks again for your help!"
We responded:
"Hello Alan, Thank you so much for the kind review! We’re glad Vanessa made the experience both welcoming and professional while helping you find the right auto insurance. It’s great to hear she answered all your questions and walked you through the options clearly. We truly appreciate your trust—please don’t hesitate to reach out if you ever need anything else!"
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April Alexander

December 12, 2025

5  out of  5
rating by April Alexander
"I called because my insurance ID card for the next billing cycle was not available on the app. Yaritza not only sent the documents that I needed, she also walked me through the SF app and shared how to add a widget to my Samsung Galaxy phone. And all this while our call kept dropping. She was very patient, helpful and friendly."
We responded:
"Hi April, Thank you for sharing your experience! We're so glad Yaritza could assist you with your insurance documents and guide you through the app setup, even with the call interruptions. Her patience and dedication truly shine through. We appreciate your feedback and look forward to continuing to support you!"
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Maris Goddes

December 5, 2025

5  out of  5
rating by Maris Goddes
"Five star Experience. Super nice super sweet. Yaritza Provide provided amazing service. And she also told me about other benefits that I didn’t know I could qualify for. So super happy about that. So all in all you can tell, I had a pretty good time talking to her."
We responded:
"Maris, thank you so much for the amazing review! We're thrilled to hear Yaritza took great care of you and helped uncover benefits you know you didn't qualify for. We truly appreciate you choosing our office and we're always here if you need anything! "
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J R

December 5, 2025

5  out of  5
rating by J R
"She was really nice and helped me with what I needed with no hassle."
We responded:
"Thank you for the five star review and feedback. We're happy to hear our team was nice and helped in a hassle free way!"
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Braveheart F.C

November 26, 2025

5  out of  5
rating by Braveheart F.C
"Yaritza was really polite and helpful."
We responded:
"Thank you for the five-star review! Extremely thrilled to hear Yaritza was polite and helpful. We'll make sure to pass along the feedback to her. "
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Christy Crowell

November 20, 2025

5  out of  5
rating by Christy Crowell
"Yaritza. Great representative, nice and friendly got straight to the point got me everything I needed."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Yaritza provided you with friendly and efficient service. We'll be sure to share your feedback with her. If you need anything else, we're here to help!"
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Chris Kelly

November 19, 2025

5  out of  5
rating by Chris Kelly
"She was awesome! Very helpful and made it a very easy and enjoyable process"
We responded:
"Thank you Chris for the five-star review! We appreciate the opportunity to serve you! "