State Farm® Insurance Agent Robert Ndegwa

"Hello Linda! Thank you so much for your wonderful review! We're thrilled to hear that you’ve consistently had a great experience at our Austin office. Mason and Rebecca truly go above and beyond to ensure our clients receive the best service possible. We appreciate your trust in us for your policy reviews and updates, and we look forward to continuing to meet your needs in the future!"

"Hello Pamela, I am absolutely thrilled to hear about your experience with Anahi! Anahi consistently goes above and beyond for our customers and it is no surprise to hear about your interaction. I hope we can continue to exceed your expectations and deliver exceptional service. Thank you for the recommendation we appreciate you and your business! "

"Carson, Thank you so much for taking the time to share your experience! We're thrilled to hear that Abigail made such a positive impact, especially on tough day. Her dedication to finding solutions and going the extra mile is exactly what we strive for with every customer. We're lucky to have her on our team and we truly appreciate the kind words. Please don't hesitate to reach out if you ever need anything - we're always here to help! "

"Dear Shadrack, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found Robert Ndegwa—State Farm Insurance and that Mason was able to provide you with the support and guidance you needed during your transition to Texas and into homeownership. It’s wonderful to know that Mason’s dedication to customer service made the process of securing both renters and auto insurance seamless for you. We take great pride in our team’s commitment to ensuring that our clients feel informed and cared for, and it’s gratifying to hear that Mason exemplified these values throughout your journey. Congratulations on your new home in Bastrop! We are honored to have been a part of that significant milestone in your life. Your recommendation means the world to us, and we look forward to continuing to serve you in all your insurance needs. If there's anything more we can do for you, please don't hesitate to reach out. Thank you once again for your kind words! Best regards, Robert Ndegwa—State Farm Insurance Team"

"Hi Heath! Thank you kindly for taking a moment to leave your feedback about your experience with Lexi. Lexi does a fantastic job and I'm beyond excited your experience was five-stars! We appreciate you and your business! "

"Hi Amy, Thank you graciously for the feedback and five-star review! Vanessa does an amazing job with our customers and I am not surprised to hear about your experience. This feedback is always humbling and we appreciate the opportunity to serve your insurance needs! "

"Thank you Jose for the five-star review! We appreciate the opportunity to serve you! "

"Hi Kevin! Wow! What a wonderful five-star review! Thank you so much for taking the time to leave your feedback about your experience with Kody. Kody does a fantastic job with our customers and I'm thrilled we were able to help you. Thank you for the opportunity to serve you! "

"Hi Xochitl, Thank you graciously for the five-star review! We appreciate your business and the opportunity to serve you! "

"Hi Nick, Wow! Thank you so much for your feedback and 5-star review! It makes my day to hear such great feedback about my team. No surprise here, Kody does an amazing job with our insureds! Thank you for the opportunity to service your insurance needs. "

"Hi Regina! Thank you very much for your feedback and five-star review. Kody does a fantastic job with our insureds and I'm glad you were able to have such a positive experience. We appreciate the opportunity to serve you! "

"Hi Chandra! Amazing review! Thank you very much! It brings me great delight to hear about your experience with Kody and my agency. Kody does an outstanding job with our insureds and I'm happy you were able to experience that. I hope we can continue to exceed all your expectations! "

"Thank you Benny for leaving your thoughts and the five-star review! We will do our best to continue to exceed your expectations! "

"Thank you Barbara for the detaild feedback and five-star review! It makes me smile to hear about your experience with Mason. He is great with our customers so I am not surprised! Thank you for trusting us with your insurance. We appreciate your business! "

"Hi Pamela, That is fantastic! Thank you for taking a moment to leave your feedback about Vanessa and give us a 5-star review. I am not surprised as Vanessa does a fantastic job with our customers. We appreciate you and the opportunity to serve your insurance needs! "

"Hi Roman, Thank you for the five-star review and feedback. It makes me extremely happy to hear that you had such a great experience with us. We appreciate your business and the opportunity to serve you! "

"Dear Cherris, I am truly sorry to hear about your recent experience with our agency. We strive to provide excellent customer service, and it is disappointing to learn that we fell short in your case. While we appreciate your feedback and understand your frustration, the challenges you faced were due to an operational issue beyond our immediate control. Myself and my team have been working diligently to resolve this matter, and we apologize for any inconvenience caused during this process. We value your business and are committed to making this right. Thank you for your patience and understanding. Sincerely, Robert Ndegwa "

"Hello Mildred! Thank you graciously for taking a moment to leave us your thoughts! We appreciate your business and the opportunity to serve you! "

"Thank you Diane for the five star review and feedback! We are appreciative of your business and the opportunity to serve you! "

"Thank you Sarah for the five star review and feedback about your experience with Kody. She does an excellent job with our customers and I hope we can continue to exceed your expectations! "

"Hi Breeanna, thank you for the five-star review and your feedback regarding your experience with Kody and my office! We appreciate your business and the opportunity to serve you! "

"Hi Enjoli, thank you for sharing your experience with us. I deeply apologize for the frustration you've faced and for not meeting your expectations. This is not the level of service we strive to provide, and I take your concerns seriously. I will take the steps necessary to address your charges and any applicable refunds. I will also review our internal processes to prevent situations like this in the future. Your feedback helps us improve, and I genuinely appreciate your patience, and we work to make things right. Thank you for giving us the opportunity to address this. "

"Hi Don! Thank you so much for the five-star review! I'm excited to hear we were able to help you. We appreciate your business and the opportunity to serve you! "