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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alyssa Scott

August 25, 2023

5  out of  5 rating by Alyssa Scott
"I was shopping around for a better insurance rate, and Mason was able to provide quick, efficient, and seamless service. He was incredibly kind and helpful throughout the process. Couldn’t ask for a better experience!"

Pamela Bartee

August 23, 2023

5  out of  5 rating by Pamela Bartee
"Very attentive, proactive and friendly. They answer questions quickly and help me to understand my options. I've been with them for several years now."

Alejandro Cardona

August 18, 2023

5  out of  5 rating by Alejandro Cardona
"Lexi is very helpful in getting things setup. Answered every question I had."

Kate Roberson

August 11, 2023

5  out of  5 rating by Kate Roberson
"Mason was so helpful and advocated to bring our cost down as low as he could. He was very personable and made the process so simple!"

Jason Tatum

July 18, 2023

5  out of  5 rating by Jason Tatum
"I have been working consistently with Robert and his team for a few years now. After multiple fender benders. (I have two teen drivers). Life Insurance. Adding a second home. My own fender bender! It struck me how consistently friendly, informative and responsive Robert and his team are. They have upped my insurance I.Q. And become a valuable advisor as I move through the many life and insurance changes that come my way. Thank you."

Breanna Shaw

July 14, 2023

5  out of  5 rating by Breanna Shaw
"I had been shopping around for new auto and renters insurance for days. After multiple quotes that were either extremely high with all my needed coverage, or extremely low because it didn’t have much coverage at all, Lexi at State Farm was so helpful and prompt with her information; and when I needed the day to do other quotes, she didn’t make me feel pressured or like I wasted her time. She answered every question I had, and followed up the next day without me having to reach out. She was AMAZING and I am proud to be a new State Farm customer."

Janie Ramirez

July 7, 2023

5  out of  5 rating by Janie Ramirez
"I was shopping around for more affordable auto insurance. Vanessa was kind and patient with all my questions. She went through all my possible options. I was able to get a much lower rate than my previous carrier. And for a few dollar more was able to bundle in renters insurance. Great customer service!"

Eliasar Villarreal

June 23, 2023

5  out of  5 rating by Eliasar Villarreal
"Always a pleasure to talk to their associates. 2 years strong and their team never disappoint. Thank you for the continued help."

Stephanie Cisneros

June 23, 2023

5  out of  5 rating by Stephanie Cisneros
"Great customer service especially from Anahi, she’s so helpful and patient and you can tell she is very experienced!"

truc huynh

June 9, 2023

5  out of  5 rating by truc huynh
"Mason know what he doing and give me a very good deal on my car insurance! that was a pleasure and stress free to work with him"

Rowan Wesolick

June 2, 2023

5  out of  5 rating by Rowan Wesolick
"Mason Copeland, the Statefarm Sales & Acquisition Manager was very patient and answered a lot of my questions. I was impressed with his knowledge, and I felt like he genuinely cared about setting me up with the best possible deal. I never felt like he wasn't confident in his answers. It never felt like he was reading off of a script. I never felt pressured to make a decision. He just let me know that he was there if I needed to contact him. The people that put me in touch with him were very good at connecting me back to Mason when I had to call back. The process was very smooth to set up my account. Very excited to be with State Farm and happy with the customer service."

Loretta Rodriguez

June 1, 2023

5  out of  5 rating by Loretta Rodriguez
"Mason was very knowledgeable and patient with my lack of insurance knowledge. He took the time to explain every detail and answered all questions very patiently. Was also very polite and professional."

Criselda Casas

May 25, 2023

5  out of  5 rating by Criselda Casas
"Jan was very helpful and answered all my questions."

Duane Moore

May 10, 2023

5  out of  5 rating by Duane Moore
"Spoke to Mason about receiving a quote on my Austin property. Mason was extremely professional and thorough. I was provided add on options, with no pressure. Policy features decided on and bound in a half hour. Thank you, Mason"

Denny corsino

May 5, 2023

5  out of  5 rating by Denny corsino
"Thanks Vanessa for your service was excellent very good communication best options thank you"

Michael Russell

May 4, 2023

5  out of  5 rating by Michael Russell
"Caleb was extremely helpful he’s a real one"

Ashley Tenney

April 25, 2023

5  out of  5 rating by Ashley Tenney
"Mason was very professional and friendly. He worked quick and was able to get me a great deal on my new auto policy."

Roslyn Davis

April 11, 2023

5  out of  5 rating by Roslyn Davis
"Ms. Lexi Ybarro is very professional and has outstanding customer service skills. Ms. Ybbarro is everything any company would want their representative to be. Ms. Ybarro answered all my questions and she addressed all my concerns. Ms. Ybarro is professional, detailed oriented, articulate, knowledgeable and passionate about the job she does for State Farm. Thank you State Farm for hiring such a talented person as Ms. Lexi Ybarro."

merabia marouane

March 31, 2023

1  out of  5 rating by merabia marouane
"I have been with Robert since 2018, last 6 months I started having some problems on my account ( payment/ card declined which is the same card I’ll make payment with after decline it / vehicle has been removed without me knowing) I was driving for almost 40 days without insurance believe it or not I haven’t received a single call to just inform me, every time I call they never solved my problems , last time I remember it was two weeks ago, I went to the office, guess what they couldn’t solve my accounts problem, I asked to talk to Robert, they said he’s busy, he will follow up with you, but guess what again he never did. I’m really tired from y’all and I would not recommend you again, I’m really disappointed!"

J. Pablo Garcia

March 22, 2023

5  out of  5 rating by J. Pablo Garcia
"Very friendly staff… always there to help when I need them for my auto insurance changes or updates on my policy. Highly recommend for any insurance needs! Thanks Lexi and everyone at Robert Ndegwa agency."

Barbra Krueger

March 22, 2023

5  out of  5 rating by Barbra Krueger
"I recently switched my insurance over and Mason helped me. had a great experience. Helpful and organized, so much better than the last company I used."

Joy Santos

March 17, 2023

5  out of  5 rating by Joy Santos
"You're awesome and amazing Caleb! You're so professional! State Farm! The best! No.1!"

Kemyarda Bisumber

March 16, 2023

5  out of  5 rating by Kemyarda Bisumber
"Mason is the absolute best. I relocated from the Midwest and he made it a breeze switching my insurance. 10 out of 10!!!"

Sue Cruz

February 27, 2023

5  out of  5 rating by Sue Cruz
"Mason was awesome ..helped me and answered all my questions I got a very very good quote so I definitely switched over from Allstate to State Farm. Thank You Mason!!!!"

Jaye Ridgeway

February 13, 2023

5  out of  5 rating by Jaye Ridgeway
"Robert Ndegwa State Farm is a class act company. Vanessa Tii specifically does an outstanding job. She is very knowledgeable and very courteous. We trust her and she has never steered us wrong. I highly recommend this company and Vanessa for all your insurance needs!"