State Farm® Insurance Agent Robert Ndegwa

"Hi Evans, we’re truly sorry to hear about your frustration with the claims process. We understand how stressful it can be to deal with a theft and then face delays in reimbursement. While our agency does everything possible to assist and advocate for our customers, claim decisions and timelines are ultimately handled by the insurance company’s claims department. That said, we never want you to feel unsupported — please reach out to us directly at [512-837-8818] so we can help review the status of your claim and connect you with the right team members to move this forward. Also, regarding your comment about “fake reviews” — we can assure you that our 500+ reviews are from real customers we’ve been proud to serve over the years. We value transparency and take both positive and negative feedback seriously, which is why we wanted to respond to you here. Thank you for sharing your experience, and we’d love the chance to work with you directly to help resolve this situation. "

"Thank you so much for your kind words! We're thrilled to hear that Kody provided such a smooth and supportive experience for you. It's always our goal to make every step clear and comforting, and your gratitude truly means a lot to us. We'll be sure to share your wonderful feedback with Kody!"

"Thank you so much for sharing your wonderful experience! We're thrilled to hear that Vanessa went the extra mile to find the perfect car insurance for you, making the process smooth and stress-free. Her dedication to clear communication and genuine care truly sets her apart. Your kind words mean a lot to us, and we're grateful for your recommendation. We're here anytime you need us!"

"Thank you for sharing your wonderful experience! We're so glad Yaritza was able to provide friendly, attentive support and answer all your questions thoroughly. Delivering exceptional customer service is our top priority, and your feedback motivates our team to keep up the great work. If you ever need assistance again, don’t hesitate to reach out—we’re here to help!"

"Thanks so much for the awesome review! We’re really happy to hear everything went fast and easy for you—that’s exactly what we aim for. Your kind words mean a lot to us, and we can’t wait to help you again whenever you need. Appreciate you taking the time to share!"

"Thank you for your wonderful feedback! We're so glad to hear that Yaritza provided informative and helpful service. We’ll be sure to share your kind words with her. If you ever need assistance again, please don’t hesitate to reach out!"

"Thank you so much for your fantastic 5-star review! We're thrilled to hear that our friendly and patient approach helped you find exactly what you needed at a great deal. Providing clear, detailed guidance and excellent customer service is our top priority. We look forward to assisting you again with any future needs—your satisfaction is what drives us!"

"Thank you so much for your incredible loyalty and kind words! We’re thrilled to have had the opportunity to support you over the past 9 years. Providing reliable assistance and keeping you informed throughout your policy and claims process is our top priority. We truly appreciate your trust in State Farm and look forward to continuing to serve you for many more years to come! If you ever have any questions or need assistance, please don’t hesitate to reach out."

"Hi Jemarcus, Thank you for taking the time to share your positive experience with Mrs. Vanessa. As a valued member of our agency, Vanessa consistently strives to provide insightful, patient, and attentive service, and it’s wonderful to hear that she was able to meet your needs so well. We’re proud to have her on our team and appreciate your kind words recognizing her dedication. Your feedback means a lot to all of us, and we’ll be sure to pass it along to Vanessa. Thank you again for choosing our agency!"

"Thank you so much for your kind words, Hector! We’re thrilled to hear that Yaritza has been such a helpful resource for you. Our team is dedicated to providing excellent service and keeping our clients informed. If you have any more questions or need assistance in the future, don’t hesitate to reach out!"

"Hi Van, Thank you so much for your kind words! We're thrilled to hear that Yarirtza and Rebecca were able to provide you with such a positive experience. Our team strives to offer personalized service, and it’s wonderful to know that we met your needs effectively. Your feedback truly motivates us to keep delivering the best service possible. If you need anything else in the future, don’t hesitate to reach out!"

"Hi Gabriel, Thank you for your feedback! We're glad to hear that Yaritza was able to assist you in changing your policy. Providing prompt and helpful service is what we strive for, and it’s great to know we met your expectations. If you need any further assistance or have any questions, feel free to reach out!"

"Thank you so much for your wonderful review! We're thrilled to hear that Yaritza was able to assist you and make your experience enjoyable. We appreciate your feedback and look forward to serving you again!"

"¡Muchas gracias por tu comentario! Nos alegra saber que tuviste una buena experiencia y que el trato fue de tu agrado. Esperamos poder atenderte nuevamente pronto. ¡Un placer servirte!"

"Thank you Benny for leaving your thoughts and the five-star review! We will do our best to continue to exceed your expectations! "

"Hi Vanessa, Thank you so much for your wonderful review! We're thrilled to hear that Rebecca was able to assist you so effectively and quickly. She truly is an asset to our team, and we’re glad you had such a positive experience. Your kind words will surely be shared with her! If you need any further assistance in the future, don’t hesitate to reach out. Thank you again for your feedback!"

"Thank you so much for your wonderful five-star review! We're thrilled to hear that Yaritza and Rebecca provided you with knowledgeable and exceptional service. Your satisfaction is our top priority, and we’re grateful for your kind words. If you need any further assistance, don’t hesitate to reach out. We look forward to serving you again!"

"Thank you for your fantastic five-star review! We’re so glad to hear that Lexi was able to assist you in finding the right coverage and that she took the time to address all your questions. Her dedication to providing excellent service truly makes a difference. We appreciate your kind words and are here for you whenever you need assistance in the future. Thanks again!"

"Hi Chaney, Thank you so much for your kind words! We're thrilled to hear that Yaritza provided you with exceptional service while updating your policy. Our team always strives to go above and beyond for our clients, and your feedback truly motivates us. If you need any further assistance, please don't hesitate to reach out!"

"Thank you so much for your fantastic review! We're thrilled to hear that Kody, Lexi, and Rebecca were able to assist you and answer all your questions. It's great to know that you found a new car at a better price than expected! We appreciate your trust in our team and are so happy to have made your day a little brighter. If you ever need anything else, don’t hesitate to reach out. Enjoy your new ride! 😁🚗 Robert Ndegwa - Owner"

"Hi Golla, Thank you so much for your wonderful five-star review! I’m thrilled to hear that you found Yaritza's assistance helpful and that she could quickly make the corrections to your policy. Yaritza is an big asset to our team and I'm not surprised to hear about your interaction. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We are here to help! Robert Ndegwa - Owner"