State Farm® Insurance Agent Robert Ndegwa

"Dear Cherris, I am truly sorry to hear about your recent experience with our agency. We strive to provide excellent customer service, and it is disappointing to learn that we fell short in your case. While we appreciate your feedback and understand your frustration, the challenges you faced were due to an operational issue beyond our immediate control. Myself and my team have been working diligently to resolve this matter, and we apologize for any inconvenience caused during this process. We value your business and are committed to making this right. Thank you for your patience and understanding. Sincerely, Robert Ndegwa "

"Thank you Diane for the five star review and feedback! We are appreciative of your business and the opportunity to serve you! "

"Thank you Sarah for the five star review and feedback about your experience with Kody. She does an excellent job with our customers and I hope we can continue to exceed your expectations! "

"Hi Breeanna, thank you for the five-star review and your feedback regarding your experience with Kody and my office! We appreciate your business and the opportunity to serve you! "

"Hi Enjoli, thank you for sharing your experience with us. I deeply apologize for the frustration you've faced and for not meeting your expectations. This is not the level of service we strive to provide, and I take your concerns seriously. I will take the steps necessary to address your charges and any applicable refunds. I will also review our internal processes to prevent situations like this in the future. Your feedback helps us improve, and I genuinely appreciate your patience, and we work to make things right. Thank you for giving us the opportunity to address this. "

"Hi Don! Thank you so much for the five-star review! I'm excited to hear we were able to help you. We appreciate your business and the opportunity to serve you! "

"Hi Mike, Thank you for the five-star review and taking a moment to leave your feedback about Kody. Kody is great with our customers, and I hope we can continue to exceed your expectations. Thank you for the opportunity to serve your insurance needs. "

"Hi Erica! Thank you graciously for the five-star review and feedback! I hope we continue to exceed all your expectations. We appreciate you and your business. "

"Hi Brooke! Thank you very much for your five-star review and feedback! Your satisfaction is our number one priority, and we will continue to do our best to help you! We appreciate your business and the opportunity to serve you. "

"Hi Sophia, Thank you kindly for your five-star review and feedback about your interactions with Lexi. Lexi does an outstanding job, and we are honored to have you join our State Farm family! "

"Hi Glenn! Thank you for taking a moment to leave us your feedback and a five-star review! Kody does an amazing job and all of us here will do our best to make sure you are taken care of. We appreciate your business! "

"Hi Shirley, Thank you kindly for your feedback about Mason and the five-star rating! We will continue to do our best to exceed all your expectations. "

"Hi Eli, Thank you very much for your feedback and five-star rating! It makes me so happy to hear that we saved you money and got you better coverage! Thank you for the opportunity to serve your needs. "

"Hi Curtis, Thank you so much for your feedback and five-star review! We will work hard to continue to exceed your expectations! "

"Hi Brandi, Thank you very much for taking a moment to give us your feedback and leave a five-star review! Vanessa is great explaining the benefits of our coverages and it makes me especially happy to hear we exceeded your expectations. We appreciate your business and the opportunity to serve your insurance needs!"

"Hi Alexis, Thank you very much for your five-star review and detailed experience with Rebecca and my agency. Rebecca does an outstanding job of helping our customers and I hope we continue to exceed your customer service expectations. We appreciate you and the opportunity to serve your insurance needs. "

"Hi Josh, Thank you for the five-star review! It makes me so happy to hear that we helped you save money in a simple way. We appreciate your business and the opportunity to serve you! "

"Hi Thelma, Thank you graciously for the feedback about Vanessa and the five-star review! Vanessa does outstanding work with our policy holders and I hope we continue to exceed your expectations. "

"Dear Justin, We regret that you feel this way. We have made every effort to assist you. However, it is your responsibility to move your insurance. Additionally, due to the verbal and physical threats directed at me and my staff, I have requested that your account be removed from my agency by our corporate security team. We maintain a zero-tolerance policy for any form of profane threats or abusive language toward our team members. Sincerely, Robert Ndegwa "

"Thank you very much for the five star review Linda! We appreciate your business!"

"Hi Danaelle - Thank you for taking a moment to leave us feedback. We sincerely appreciate your 5-star review and we will do our best to provide 5-star level service to you as our insured. We appreciate your business and the opportunity to serve you! "

"Thank you so much Martin for leaving us a five star recommendation. I'm so happy to hear we have been helpful getting issue resolved for you. We are very appreciative of you and your business!"

"Hi Cyril, Thank you for the five star review! Your feedback is very important to us and we will continue to work hard for you. We appreciate you and your business!"

"Thank you Luis for the five-star review and feedback about Isabel. She does an outstanding job for our clients and I hope we can continue to exceed your expectations! "